OceanArt

OceanArt Support

Need help, have feedback, or found a bug? We're happy to help.

Get in touch

Send us an email and we'll get back to you as soon as we can.

Email Support

Frequently Asked

How do I restore a purchase?

Open OceanArt → Settings → tap Restore on the Pro screen. Purchases restore automatically to the Apple ID used for the original purchase.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. Go to Settings → [Your Name] → Subscriptions → OceanArt to cancel or change your plan.

My video didn't generate — what happened?

Generation can occasionally fail due to network issues or unsupported input. Your credits are not deducted for failed generations — try again, and contact us if the issue continues.

For anything else, read our Terms of Service and Privacy Policy.